Who we are
At Tutoring with Alchemists, we are committed to delivering high-quality, personalized tutoring services tailored to the unique academic needs of each student. Our website address is: https://tutoringwithalchemists.com. We operate as an educational support service based in New Zealand, primarily focusing on helping students excel in NCEA (National Certificate of Educational Achievement), International Baccalaureate (IB), and A-Level curricula.
What Personal Data We Collect and Why
Contact Forms and Inquiries
When you fill out our contact forms (such as booking inquiries, trial lesson requests, or general questions), we collect the following:
- Your name
- Your email address
- Your phone number (if provided)
- The subjects and year level you’re inquiring about
This data allows us to respond to your request and tailor our communication.
Cookies
We use cookies for:
- Form Convenience: If you fill out a contact form, your name and email may be saved in cookies so you don’t have to re-enter them later (lasting up to 1 year).
- Session Tracking: For site performance, and limited analytical tracking (e.g., Google Analytics, see below).
You can disable cookies in your browser settings.
Analytics
We use Google Analytics (or a similar service) to understand site traffic and user behavior. This collects non-personally identifiable information like:
- Page visits
- Session duration
- Browser type
- General geographic location (region-level, not address)
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
How Long We Retain Your Data
- Contact form entries and emails are stored for up to 1 year, unless legally required for longer retention.
- Comments (if enabled) and their metadata are kept indefinitely.
- Analytics data is kept as per Google Analytics’ retention settings (typically 26 months).
What Rights You Have Over Your Data
If you have submitted a form on our site, you can request: That we delete your personal data (excluding any data we are required to retain for administrative or legal reasons) or a copy of the personal data we hold about you.
Who We Share Your Data With
We do not sell or share your personal data with third parties for marketing purposes.
However, we may use:
- Email marketing tools (e.g., Mailchimp) if you opt-in
- Google Analytics for website traffic tracking
- Anti-spam services (like Akismet) for form submissions
All third-party tools comply with applicable data protection laws.
Contact Information
If you have privacy concerns, please contact:
📧 Email: alchemiststuition@gmail.com